Our Guarantee It's no secret - we're passionate about your eyes. It's important to us that you get the best eyecare possible, and that you always look and feel fantastic in your glasses and contact lenses. For proof, take the time to read our '100% Happiness Guarantee'. 1) 30-day money back guarantee.* Not happy with your new glasses, prescription sunglasses or contact lenses? For whatever reason, you can exchange them, or return them for a full refund (within 30 days). This also applies if your prescription has changed within 30 days. 2) 12-month breakage protection.* Yes, sometimes accidents happen. Don't worry - you're covered with our breakage protection guarantee. So if you damage your frames or lenses within the first 12 months, we'll replace them for 50% of the current retail price no questions asked. And of course, if your glasses or sunglasses turn out to be faulty, it's too easy! We'll repair or replace them anytime within 12 months. 3) Unlimited free cleaning and adjustments. That's right, for as long as you own your glasses or sunglasses, we'll keep them working and looking like new - at no extra charge. Just pop into your nearest Laubman & Pank store and we'll make your glasses good as new. Now, that's service! If you have any questions, just talk to our team or call 131 567. * conditions apply, download brochure or see instore for details   click to download